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Preview build: prices and some details are samples until Swati confirms them.
Hues of Memories

Policies

Returns and refunds

Every piece is handmade, so small variations in colour and pattern are part of its character.

Draft: text in [brackets] is still to be decided

Damaged in transit

[How to report damage: e.g. message a photo on WhatsApp within [X] days of delivery.]

Personalised and made-to-order pieces

[Whether these can be returned or cancelled, and until when.]

Cancellations

[Cancellation window for ready-to-ship orders.]

How refunds are paid

Approved refunds go back to your original payment method through Razorpay. [Timeline to be confirmed.]